Our Hotel Gift Card FAQs

Got a question? Check out our answers to our most frequently asked questions.

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POPULAR QUESTIONS

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BUYING A HOTEL GIFT CERTIFICATE

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REDEEMING A HOTEL GIFT CARD

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CORPORATE ORDERS

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MY BOOKING

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OUR HOTELS

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CONTACTING HOTELGIFT

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SUSTAINABILITY

What is Hotelgift?

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Hotelgift is the most flexible hotel gift card in the US and around the world. Hotelgift is redeemable for 750,000+ hotels in more than 170 countries. With over 1,200 hotel brands such as Marriott, Hilton, Four Seasons, Wyndham, and much more! Bookings are made through our booking engine for exclusive deals. Hotelgift allows recipients to choose when to travel and where to explore as they decide the date, destination, and hotel.

With free worldwide delivery on our physical hotel gift cards and instant delivery for our hotel e-gift cards, your recipient will be checking in no time.

Can I buy a gift card for a hotel stay online?

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Yes, you can buy a gift card for a hotel stay online at hotelgift.com. Hotelgift is a universally accepted gift card for hotel stays across 750,000+ hotels around the world.

How long is the validity of my hotel gift card?

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Your hotel gift card is valid for 2 years after purchase. The validity of your Hotelgift cannot be extended in case of non-use. However, you can use it for bookings 8-9 months in advance, subject to hotel availability through our suppliers.

How do I redeem my hotel gift certificate?

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Your Hotelgift certificate can be used to redeem a hotel stay via our booking engine.

Simply:

  1. Visit our Redeem page.
  2. Enter the first five characters of your Hotelgift to access secret hotel deals.
  3. Select your destination, dates, and other preferences.
  4. Choose a hotel and the accommodation type.
  5. Follow the checkout flow by entering your details.
  6. Pay for your stay using the code on your Hotelgift.

Afterwards, a confirmation email for your stay should arrive in your inbox, and you’re all set!

How many Hotelgift cards can I combine?

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If you have received more than one Hotelgift you can combine their values in one booking! We are happy to share that you can redeem up to 3 Hotelgift cards for one booking. If you have more questions please reach out to our customer success team. 

How can I recover my lost Hotelgift card?

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If you lost your Hotelgift, contact us immediately with your name, email address, and the original purchase receipt. Provided your lost Hotelgift has a valid code, we will deactivate it and issue you a new one.

How do I contact Hotelgift?

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You can find our Hotelgift customer support information on our Contact page.

Where can I use my Hotelgift card?

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You can redeem your hotel gift card for any hotel available on our website. We partner with 750,000+ hotels with over 1,200 hotel chains, such as Marriott, Hilton and Hyatt, in more than 170 countries.

Where is Hotelgift based?

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Hotelgift’s headquarter is located in Amsterdam, the Netherlands. Additionally, we have other offices in New York, London, and Athens.

Is Hotelgift legit?

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Yes! Hotelgift is a brand under Experiencegift, an enterprise specializing in travel gift cards. Experiencegift was founded in Amsterdam by co-founders Loes Daniels and Jorik Schröder. Currently, Experiencegift operates worldwide with offices in New York, London, and Athens and has four brands in its portfolio: Hotelgift , Flightgift, Traingift, and Activitygift. To learn more check out our about us page.

Additionally, check out our reviews on Trustpilot, from satisfied customers and gift recipients. However, we understand you might still have questions. If that’s the case, don’t hesitate to contact our customer service team members, who are available 24/7.

Is Hotelgift redeemable internationally?

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Yes! Our hotel gift cards, both physical and virtual gift cards can be used internationally at over 750,000 hotels in over 170 countries.

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Can’t find what you’re looking for?

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CUSTOMER SERVICE HOURS

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