Our Hotel Gift Card FAQs

You can give a hotel stay as a gift by buying a Hotelgift, a gift card for hotel stays. You can choose to send a Hotelgift via three shipment methods:

1. eGift: send a hotel e gift card to your recipient’s email address. They will receive an email with the personalized gift card, instructions, and a code to redeem.
2. Printable PDF: send a PDF to your inbox, print it out at home, and follow the instructions to fold it into a card. That’s it, you’re ready to give it to the lucky recipient in person.
3. Physical gift card: send a physical gift card by mail. Deliver it to their address or yours to give it later in person. We ship all physical gift cards with free priority mail to the US and the rest of the world.

We currently don’t offer any discount codes for Hotelgift purchases. But be sure to sign up for our newsletter to see if anything changes!

You can buy a hotel gift card with denominations between $25 and $10,000 or the equivalent in other currencies such as British Pounds, Euros, Yen, and many more.

Hotelgift has delighted thousands of customers with the gift of a hotel stay since 2014. You can find verfied Hotelgift reviews on Google and Trustpilot.

You can expect to receive a confirmation email and/or your printable PDF within 5 minutes after purchase. Please check the spam folder if it doesn’t appear in your primary inbox. If that isn’t the case, please get in touch with our Customer Success team, and they’ll be happy to help.

Navigate to Hotelgift’s Give page to buy a personalized hotel gift card online:
1. Choose a value for your hotel gift certificate between $25 and $10,000 of our many currencies.

2. Select a photo you like. Choose from our extensive library or upload a photo of your own.

3. Write a sweet message to the recipient.

Unfortunately, our free worldwide priority shipping does not include a tracking number for your order. You can choose to pay for DHL express shipping with tracking.

For information on the estimated arrival time, please check out the table “Shipment time per country” below. You can also get in touch with our 24/7 Customer Success team.

All physical hotel gift cards are shipped with our worldwide priority service, free of charge. Additionally, you can opt to pay for For DHL express shipping with tracking. Gifts ordered before 2 p.m. (CEST) on business days and before 12 p.m (CEST) on Saturdays, will be shipped the same day. Please see the table below for the shipment times per country.

You can use the following payment methods to buy a Hotelgift card:

• VISA
• Mastercard
• American Express
• Diners Club International
• Apple Pay
• Google Pay
• JCB
• Discover

We understand it’s frustrating when your buying experience is interrupted. If you’re paying with a card, we recommend double-checking the credentials on your card (such as your card number and the CVV number). Alternatively, check for notifications from your bank or credit card company about verifying recent charges.  Here are the supported payment methods at Hotelgift:

• VISA
• Mastercard
• American Express
• Diners Club International
• Apple Pay
• Google Pay
• JCB
• Discover

Hotelgift is a brand under Experiencegift. Other brands of Experiencegift include:

• Flightgift, an airline gift card redeemable for over 400 airlines in over 170 countries
• Activitygift, an experience gift card redeemable for over 50,000 activities in over 680 cities and 160 countries
• Traingift, a train gift card redeemable for over 25,000 train journeys across Europe and the UK.

At this moment, it’s not possible to combine our products together under a single travel gift.

To redeem your Hotelgift, go to our Redeem page

1. Enter the first five characters of your Hotelgift to access secret hotel deals.
2. Select your destination, dates, and other preferences.
3. Choose a hotel and the accommodation type.
4. Follow the checkout flow by entering your details.
5. Pay for your stay using the code on your gift card.

Afterwards, a confirmation email for your stay should arrive in your inbox, and you’re all set!

Our full list of hotels is available on our Redeem page. The list of Hotelgift hotels include 750,000+ hotels from well-known hotel brands like Marriott International Hotels, Hilton Worldwide Hotels, Hyatt Hotels, Four Seasons Hotels & Resorts, IHG Hotels & Resorts, and much more!

After the first redemption, if you still have funds left on your Hotelgift, you can use them towards booking another hotel stay. If the booking exceeds the value of your hotel gift certificate, you can settle the outstanding amount at the checkout using your preferred payment method.

It is not necessary to activate your Hotelgift before use. Apply your unique Hotelgift card code at the checkout when booking your hotel through our website.

All gift card codes have a 24-hour waiting period before the hotel gift card can be redeemed. For any questions, please get in touch with us, and we will be happy to help.

Unfortunately, it is not possible to redeem your Hotelgift for cash. Hotelgift can only be redeemed for hotels via our booking engine.

If you have received more than one Hotelgift you can combine their values in one booking! We are happy to share that you can redeem up to 3 Hotelgift cards for one booking. If you have more questions please reach out to our customer success team. 

There is no minimum order amount or value for your corporate gifts! Simply customize your hotel gift card with any uploaded image, a message and select a delivery method!

Yes! What better way to say, “Thank you for your hard work!” then a luxury night away in a beautiful hotel. With a hotel gift card from Hotelgift, your employees can choose from over 750,000 hotels in over 120 countries and enjoy a well deserved night away.

Yes! With a hotel gift card from Hotelgift your client (or any recipient) can easily redeem a luxury night stay at over 750,000 hotels in over 170 countries. This high-end business gift is valid for two years.

It is possible to pay for your hotel gift card order by invoice. Once the payment is received, the corporate gift cards will be ready for use.

You can choose to send a Hotelgift via three shipment methods:

1. eGift: send a digital Hotelgift to the recipient’s email address instantly. The recipient will receive an email with their Hotelgift as a fun animation.

2. Printable PDF: receive a printable PDF in your inbox. You can print the attachment, fold it into a card, and it’s ready to give in person.

3. Physical gift card: receive a physical Hotelgift by mail. Send it directly to the recipient or yourself to give it in person. We ship orders with priority mail to the US and any other country worldwide.

You can upload your company logo and add a message for the finishing touch. Within one order we can create different gift card designs for you. Need help with the design? Our team of designers is on hand to help you.

Global shipment for physical Hotelgift cards takes from 2 to 8 business days. We ship from the Netherlands to the US and any destination worldwide.

It’s possible to choose a delivery moment for your Hotelgift corporate order. Get in touch with our Business team to arrange a delivery moment that suits you.

Please contact our Customer Success team if you or your recipient have trouble using your Hotelgift cards. We’re available 24/7 for assistance and we aim to reply to all requests within 6 hours.

After completing the booking process, a confirmation page will display all your booking details. Additionally, you will receive a confirmation email at the provided email address.

There are several ways to modify your hotel booking:

1. You can directly modify your reservation on the hotel’s website using the information in the confirmation email at the time of your booking.

2. You can also contact our Customer Success team if it’s not possible to do it directly via the hotel. Kindly send us your request over the contact form. To help us process your request quicker, please also include your booking details in your request. Please be aware that a cancellation or modification fee may apply, which varies depending on the hotel’s policy.

In the unlikely event that the hotel cancels your stay, contact our Customer Success team for help or a refund. Please note that the refund process may take up to 30 days from the cancellation date. Any refund will be issued to the gift card used to make the booking.

You can find Hotelgift’s list of hotels on our explore page. Another way to check if you’re preferred hotel is on our list is to visit our Redeem page, enter your destination and date, and input the hotel name in the search bar.

Yes, your hotel gift card grant you access to a wide selection of hotels affiliated with Marriott International Hotel brands including:

• Westin Hotels & Resorts
• The Luxury Collection Hotels
• Sheraton Hotels
• St. Regis Hotels & Resorts
• W Hotels & Resorts
• Marriott Hotels
• The Ritz-Carlton Hotels & Resorts
• JW Marriott Hotels
• Courtyard by Marriott Hotels
• Fairfield Inn & Suites
• AC Hotels

For detailed information, head over to our Redeem page.

Certainly! You can redeem your Hotelgift card for a delightful stay at any Best Western hotel. Some of the popular Best Western hotels that are also on our website include:

• Best Western Hood River
• Best Western Springfield
• Best Western Plus Santa Barbara

For detailed information, kindly visit our Redeem page, where you can enter your destination and dates and use the search bar to find the specific Marriott hotel of your choice.

Absolutely! Your Hotelgift card is valid for use at various hotels falling under the Omni brand. To get all the details, simply head over to our Redeem page. There, you can enter your desired destination and date, then type the hotel name into the search bar. It’s that easy to plan your ideal stay!

Yes, your hotel gift card grant you access to a wide selection of hotels affiliated with Hyatt Hotels Corporation brands including:

• Hilton Hotels & Resorts
• Waldorf Astoria Hotels & Resorts
• Double Tree by Hilton Hotels
• Conrad Hotels & Resorts
• Curio Collection by Hilton Hotels
• Hilton Garden Inn Hotels
• Embassy Suites by Hilton Hotels
• Homewood Suites by Hilton Hotels

For detailed information, head over to our Redeem page.

Yes, your hotel gift certificates grant you access to a wide selection of hotels affiliated with Wyndham Hotels & Resorts. For detailed information, head over to our Redeem page.

• Wyndham Garden
• Wyndham Grand

Yes, your hotel gift card grant you access to a wide selection of hotels affiliated with Four Seasons Hotels & Resorts. For detailed information, head over to our Redeem page.

Yes, your hotel gift card grant you access to a wide selection of hotels affiliated with IHG Hotels & Resorts including:

• InterContinental Hotels & Resorts
• Crowne Plaza Hotels & Resorts
• Kimpton Hotels
• Holiday Inn Hotels
• Staybridge Suites

For detailed information, head over to our Redeem page.

Yes, your hotel gift card grant you access to a wide selection of hotels affiliated with Hyatt Hotels Corporation brands including:

• Destination by Hyatt
• Andaz Hotels
• Park Hyatt Hotels
• Grand Hyatt Hotels
• Hyatt Regency Hotels
• Hyatt Centric Hotels
• Hyatt Place Hotels
• Hyatt House Hotels

For detailed information, head over to our Redeem page.

Visit our Contact page, and fill in a contact form with your question and information to get help from our Customer Success team.

If you’ve booked a hotel stay with a hotel gift card, you can directly modify your reservation with the hotel.
If this is not possible, you can contact our Customer Success team for assistance.

For all matters related to Hotelgift’s corporate gifting program, contact our Business team for more information.

Yes, we have the live chat option on our website. Visit our Home page, and navigate to the bottom right corner of your screen to connect to our agents via live chat. We will reply to your request as soon as possible.

We partner with Made Blue, which delivers quality drinking water to areas that need it and provides crucial support for impoverished communities. With every hotel gift card purchased, we donate 264 gallons (1000 liters) of water to an area that needs it most. Read more about our sustainability initiative on Our Cause.

Yes, you can recycle our hotel gift cards to help reduce waste.