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Novotel Maastricht

Sibemaweg 10, 10, 6227 AH Maastricht
4
3 guest reviews

DESCRIPTION

A trip to Maastricht is one you won't quickly forget. At the Novotel we will do everything we can to make yours as pleasant as possible, whether you're travelling for business or enjoying a weekend getaway. The Novotel Maastricht is a family-friendly 4-star hotel near the centre. Take some time to unwind in the hotel bar or restaurant or take a dip in the heated outdoor pool. All rooms are modern, spacious and offer free WiFi.

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Amenities

Year of construction
Photocopier
Terrace
Concierge
Sun terrace
Luggage room
Clothes dryer
Library
Towels and bed linen
Bar
Restaurant
Non-smoking area
Conference room
Meeting room
Business centre
Shop
Audio-visual equipment rental
Fax
Indoor freshwater pool
Children’s swimming area
Sun loungers
Parasols
Children playground
Game room
ISO 14001 – Environmental management
Planet 21 – Accor
Non-smoking establishment
Table tennis
Garden
Newspaper stand
Total number of rooms
Check-out hour
Number of floors (main building)
hotel
Bathroom
Direct dial telephone
Minibar
Fridge
Wheelchair-accessible
Wheelchair-accessible
Car park
Electric vehicle charging station
24-hour reception
Check-in hour
Wi-fi
Lift access
Room service
Laundry service
Medical service
Bicycle hire service
Babysitting service
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Currency exchange facilities
Accor - ALLSAFE

Rated 4.0/5 based on reviews from all travelers.

Good family hotel. Fantastic service. Great pool. Great location.

Service

4.0/5
947 reviews

Friendly and somewhat professional staff, great at reception but subpar in the restaurant. Recreation staff is ok. Booking process should be better organized.

Location

4.0/5
439 reviews

Good location, close to public transport. Decent, but pricey, parking. Near city centre. Good accessibility by car. Shopping and sightseeing are mediocre.

Breakfast

3.9/5
617 reviews

Tasty yet pricey breakfasts.

Pool

3.6/5
212 reviews

Good pool, acceptably clean.

Cleanliness

3.6/5
379 reviews

Clean hotel facilities. Very clean rooms and decently clean pool.

Room

3.1/5
964 reviews

Room could use updating; beds are alright. Poor maintenance and small rooms and bathrooms. Great balconies and clean rooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem. No view and poor quality kitchenette.

WiFi

3.0/5
19 reviews

Regular internet service. Wifi quality could be improved.

Vibe

2.4/5
163 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Pleasant entrance area. Luxurious Hotel. Awesome for families. Good highway hotel. Good for business people.

Bar

1.9/5
38 reviews

Bar could improve. Standard alcoholic drinks.

Food

1.9/5
289 reviews

Guests complain about the dining, with a poor menu and high prices. Desserts are average, but sides are not highly recommended.

Value

1.6/5
207 reviews

Value for money could be better. Pricey breakfast and dining.

Wellness Area

1.5/5
8 reviews

Wellness & sports facilities could be improved.

Rated 3.8/5 based on reviews from families.

Luxurious Hotel. Great pool.

Service

4.0/5
330 reviews

Friendly service and great reception. Poor restaurant service and housekeeping, but professional enough service overall.

Location

4.0/5
150 reviews

Near city centre in a great location. Decent, but pricey, parking. Good accessibility by car.

Breakfast

3.9/5
202 reviews

Tasty yet pricey breakfasts.

Pool

3.5/5
100 reviews

Great pool.

Cleanliness

3.4/5
127 reviews

Good cleanliness in rooms, but so-so in the building. Clean hotel facilities.

Room

2.9/5
339 reviews

Room could use updating; beds are alright. Poor maintenance and small rooms and bathrooms. Great balconies and clean rooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Vibe

2.4/5
67 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel. Pleasant entrance area.

Food

2.1/5
78 reviews

Bad overall dining experience with a bad menu.

Comfort

2.0/5
162 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Bar

1.9/5
12 reviews

Bar could improve.

Value

1.6/5
84 reviews

Value for money could be better. High priced breakfast.

Rated 3.9/5 based on reviews from couples.

Good outdoor sports facilities.

Location

4.2/5
124 reviews

Great location. Centrally located, close to public transport. Decent, but pricey, parking. Good accessibility by car.

Breakfast

4.0/5
175 reviews

Tasty breakfast.

Service

4.0/5
258 reviews

Friendly service and great reception. Poor restaurant service and housekeeping, but professional enough service overall.

Cleanliness

3.8/5
116 reviews

Clean hotel facilities. Clean rooms.

Pool

3.6/5
29 reviews

Great pool.

Room

3.3/5
269 reviews

Rooms outdated with poor minibars, but beds are acceptable. Poor furnishing in small, poorly-maintained rooms with small bathrooms. Great balconies and clean rooms. Shower can be a problem. Poor A/C and no views to speak of.

WiFi

2.5/5
7 reviews

Complaints about WiFi.

Food

2.0/5
77 reviews

Bad overall dining experience with a bad menu.

Vibe

2.0/5
37 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish.

Bar

1.9/5
10 reviews

Bar could improve.

Value

1.6/5
47 reviews

Value for money could be better.

Rated 3.9/5 based on reviews from business travelers.

Great reception. Fantastic service.

Location

4.0/5
16 reviews

Great location with good parking availability.

Breakfast

4.0/5
22 reviews

Tasty breakfast.

Service

3.9/5
45 reviews

Adequately professional and very friendly service with good reception.

Cleanliness

3.5/5
11 reviews

Good cleanliness in rooms, but so-so in the building.

Pool

3.5/5
5 reviews

Ordinary pool.

Room

2.6/5
40 reviews

Acceptable rooms - tidy, but bathrooms are not great.

Food

2.0/5
15 reviews

Food could be better.

Vibe

1.9/5
7 reviews

Vibe is not too good. Hotel could use some updating.

Value

1.7/5
8 reviews

Value for money could be better.

Rated 4.0/5 based on reviews from solo travelers.

Near city centre. Very quiet.

Breakfast

4.1/5
12 reviews

Tasty breakfast.

Service

4.0/5
24 reviews

Friendly service and great reception.

Location

3.8/5
9 reviews

Great location.

Cleanliness

3.6/5
8 reviews

Clean rooms.

Room

3.0/5
27 reviews

Clean, decent rooms with standard beds, but bathrooms are lacking.

Comfort

2.8/5
15 reviews

Beds are decent and generally comfortable.

Food

1.8/5
10 reviews

Food could be better.

Rated 3.5/5 based on reviews from all travelers.

Good family hotel. Fantastic service. Great pool. Great location.

Location

3.8/5
23 reviews

Good location, more or less central. Decent, but pricey, parking.

Pool

3.7/5
8 reviews

Great pool.

Breakfast

3.6/5
22 reviews

Tasty breakfast.

Service

3.5/5
45 reviews

Friendly service, and reception was okay.

Cleanliness

3.3/5
12 reviews

Room cleanliness is acceptable.

Room

2.3/5
30 reviews

Small, badly maintained rooms with poor minibars. Rooms are OK with average beds but poor bathrooms.

Vibe

2.0/5
11 reviews

Atmosphere is friendly but the vibe is low.

Bar

1.9/5
5 reviews

Bar could improve.

Food

1.8/5
17 reviews

Food and menu are not highly reviewed.

Value

1.6/5
10 reviews

Value for money could be better.

Rated 3.4/5 based on reviews from families.

Great pool. Friendly service.

Location

4.0/5
7 reviews

Great location.

Breakfast

3.9/5
5 reviews

Tasty breakfast.

Service

3.7/5
17 reviews

Great service, especially at reception.

Room

2.5/5
11 reviews

Room is all right.

Food

1.9/5
6 reviews

Food could be better.

Rated 3.7/5 based on reviews from couples.

Good breakfast. Good service.

Breakfast

3.8/5
6 reviews

Tasty breakfast.

Service

3.8/5
8 reviews

Fantastic service.

Location

3.6/5
6 reviews

Great location.

Room

2.5/5
7 reviews

Room needs to be improved.

Comfort

2.3/5
6 reviews

More comfort would be nice.

Rated 3.8/5 based on reviews from all travelers.

Good family hotel. Fantastic service. Great pool. Great location.

Breakfast

4.0/5
70 reviews

Tasty yet pricey breakfasts.

Service

3.9/5
142 reviews

Poorly rated restaurant service, although reception is OK with friendly, fairly professional service.

Pool

3.7/5
27 reviews

Great pool.

Location

3.6/5
69 reviews

Good location, more or less central. Decent, but pricey, parking.

Cleanliness

3.4/5
57 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

3.2/5
137 reviews

Rooms are quite clean and beds are standard. Small, poorly maintained rooms with subpar A/C and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

2.5/5
16 reviews

Vibe is not too good. Hotel could use some updating.

Food

1.9/5
54 reviews

Bad overall dining experience with a bad menu.

Value

1.8/5
37 reviews

Value for money could be better. High priced breakfast.

Bar

1.8/5
6 reviews

Bar could improve.

Rated 3.6/5 based on reviews from families.

Clean hotel facilities. Great pool.

Service

3.9/5
44 reviews

Friendly service and great reception.

Breakfast

3.9/5
23 reviews

Tasty breakfast.

Location

3.8/5
25 reviews

Great location with good parking availability. Medium distance to city centre.

Pool

3.6/5
10 reviews

Great pool.

Cleanliness

3.3/5
20 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Room

2.8/5
44 reviews

Rooms are quite clean and beds are standard. Small rooms with low rated bathrooms.

Food

2.1/5
10 reviews

Food could be better.

Value

1.6/5
18 reviews

Value for money could be better.

Rated 4.0/5 based on reviews from couples.

Great pool. Great location.

Location

4.0/5
10 reviews

Great location.

Breakfast

4.0/5
10 reviews

Tasty breakfast.

Service

3.9/5
19 reviews

Friendly service.

Cleanliness

3.6/5
10 reviews

Clean rooms.

Room

3.0/5
18 reviews

Average rooms with standard beds. Tidy rooms, but in need of better maintenance.

Food

1.8/5
13 reviews

Food and menu are not highly reviewed.

Rated 3.7/5 based on reviews from business travelers.

Tasty breakfast. Fantastic service.

Location

4.0/5
5 reviews

Great location.

Breakfast

4.0/5
5 reviews

Tasty breakfast.

Service

3.9/5
9 reviews

Friendly service.

Room

2.5/5
7 reviews

Room needs to be improved.

Food

1.9/5
6 reviews

Food could be better.

Rated 4.2/5 based on reviews from solo travelers.

Friendly service. Fantastic service.

Service

4.0/5
11 reviews

Friendly service.

Cleanliness

3.6/5
5 reviews

Clean.

Room

3.0/5
12 reviews

Room is all right.

Rated 3.7/5 based on reviews from all travelers.

Good family hotel. Fantastic service. Great pool. Great location.

Location

4.2/5
292 reviews

Good location, close to public transport. Decent, but pricey, parking. OK sightseeing, close to downtown. Good accessibility by car.

Service

4.0/5
688 reviews

Friendly and somewhat professional staff, great at reception but subpar in the restaurant. Recreation staff is ok. Booking process should be better organized.

Breakfast

4.0/5
470 reviews

Tasty yet pricey breakfasts.

Cleanliness

3.7/5
282 reviews

Clean hotel facilities. Pool surroundings and rooms are immaculate. Bathroom needs cleaning.

Pool

3.6/5
162 reviews

Clean pool area.

WiFi

3.1/5
17 reviews

Regular internet service. Wifi quality could be improved.

Room

3.1/5
731 reviews

Decent rooms with passable beds, but badly kept up. Small rooms and poorly cleaned bathrooms. Great balconies and clean rooms. Small, old rooms with deficient A/C and minibars. Shower can be a problem. Poor views, furniture, and TV's.

Comfort

2.5/5
342 reviews

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

Vibe

2.2/5
121 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish. Luxurious Hotel.

Food

2.0/5
189 reviews

Bad overall dining experience with a bad menu.

Bar

1.9/5
23 reviews

Bar could improve.

Value

1.6/5
149 reviews

Value for money could be better. High priced breakfast.

Wellness Area

1.1/5
7 reviews

Wellness & sports facilities could be improved.

Rated 3.8/5 based on reviews from families.

Good accessibility by car.

Service

4.2/5
246 reviews

Friendly service and great reception. Poor restaurant service and housekeeping, but professional enough service overall.

Location

4.2/5
103 reviews

Near city centre in a great location. Parking should be cheaper. Good accessibility by car.

Breakfast

3.9/5
159 reviews

Tasty yet pricey breakfasts.

Cleanliness

3.6/5
92 reviews

Clean hotel facilities. Clean rooms.

Pool

3.5/5
82 reviews

Great pool.

Room

2.9/5
263 reviews

Rooms are OK but aged, with standard beds and some complaints about A/C. Poor furnishing in small, poorly-maintained rooms with small bathrooms. Great balconies and clean rooms. Shower can be a problem.

Vibe

2.1/5
51 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel.

Food

2.1/5
49 reviews

Food could be better.

Comfort

1.9/5
131 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Bar

1.8/5
7 reviews

Bar could improve.

Value

1.6/5
58 reviews

Value for money could be better. High priced breakfast.

Rated 3.8/5 based on reviews from couples.

Very quiet.

Location

4.2/5
94 reviews

Great location but pricey parking. Centrally located, close to public transport.

Breakfast

4.0/5
149 reviews

Tasty breakfast.

Service

4.0/5
209 reviews

Friendly service and great reception. Poor restaurant service and housekeeping, but professional enough service overall.

Cleanliness

3.8/5
94 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Pool

3.6/5
22 reviews

Great pool.

Room

3.4/5
227 reviews

Room could use updating; beds are alright. Great balconies and clean rooms. Small rooms and poorly cleaned bathrooms. Small, poorly-maintained rooms with no views. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

WiFi

2.5/5
7 reviews

Complaints about WiFi.

Food

2.1/5
58 reviews

Food could be better.

Vibe

2.0/5
30 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

Bar

1.8/5
7 reviews

Bar could improve.

Value

1.6/5
42 reviews

Value for money could be better.

Rated 3.6/5 based on reviews from business travelers.

Clean rooms. Clean.

Location

4.0/5
6 reviews

Great location.

Service

4.0/5
30 reviews

Friendly service and great reception.

Breakfast

3.9/5
13 reviews

Tasty breakfast.

Cleanliness

3.6/5
10 reviews

Clean rooms.

Room

2.8/5
29 reviews

Clean, reasonable rooms.

Comfort

2.5/5
9 reviews

More comfort would be nice.

Food

2.1/5
6 reviews

Food could be better.

Vibe

1.9/5
5 reviews

Vibe is not too good.

Value

1.8/5
6 reviews

Value for money could be better.

Rated 3.9/5 based on reviews from solo travelers.

Near city centre. Great location.

Breakfast

4.1/5
7 reviews

Tasty breakfast.

Service

4.0/5
12 reviews

Friendly service and great reception.

Room

2.9/5
12 reviews

Average rooms with standard beds.

Comfort

2.6/5
9 reviews

Beds are decent and generally comfortable.

Rated 3.9/5 based on reviews from all travelers.

Good family hotel. Fantastic service. Great pool. Great location.

Location

4.2/5
40 reviews

Great, central location with excellent parking.

Service

4.2/5
59 reviews

Adequately professional and very friendly service with good reception.

Breakfast

4.0/5
45 reviews

Tasty breakfast.

Cleanliness

3.7/5
23 reviews

Clean hotel facilities. Clean rooms.

Pool

3.4/5
10 reviews

Ordinary pool.

Room

3.1/5
49 reviews

Clean, reasonable rooms. Small rooms with below average bathrooms and poor maintenance.

Vibe

2.0/5
11 reviews

Vibe is not too good. Hotel could use some updating.

Food

1.8/5
22 reviews

Food could be better.

Value

1.5/5
6 reviews

Value for money could be better.

Rated 3.9/5 based on reviews from couples.

Very quiet. Accessible parking.

Location

4.1/5
12 reviews

Near city centre in a great location.

Service

4.1/5
19 reviews

Friendly service.

Breakfast

3.9/5
10 reviews

Tasty breakfast.

Cleanliness

3.6/5
7 reviews

Clean.

Room

2.6/5
14 reviews

Room is all right.

Rated 3.8/5 based on reviews from families.

Great reception. Clean rooms.

Service

4.0/5
19 reviews

Friendly service.

Location

4.0/5
9 reviews

Great location.

Breakfast

3.9/5
11 reviews

Tasty breakfast.

Cleanliness

3.6/5
9 reviews

Clean rooms.

Room

2.8/5
15 reviews

Clean, reasonable rooms.

Comfort

2.4/5
5 reviews

More comfort would be nice.

Food

1.9/5
11 reviews

Food could be better.

Rated 3.7/5 based on reviews from all travelers.

Good family hotel. Fantastic service. Great pool. Great location.

Rated 3.9/5 based on reviews from all travelers.

Good family hotel. Fantastic service. Great pool. Great location.