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Hyatt Herald Square New York

30 West 31st Street, 10001 New york area - ny
4.3
1 guest reviews

DESCRIPTION

The hotel is centrally located in midtown Manhattan, near to attractions such as the Empire State Building, Madison Square Garden, Herald Square, and some of the best nightlife and dining. Broadway theatres and Times Square are easily accessible by subway. Penn Station is approximately 10 minutes away. This charming family-friendly hotel was built in 2011 and comprises a total of 122 rooms. Guests are welcomed in the lobby, which offers a 24-hour check-out service, as well as a hotel safe and lift access to the upper floors. It offers complimentary wireless Internet access in public areas and room service. Those arriving by car may leave their vehicles in the hotel garage (fees apply). All rooms have a tiled en suite bathroom with a shower and a hairdryer. Each room offers a king-size bed, direct dial telephone, 32-inch flat-screen TV with a choice of 48 channels, radio, Internet access, a safe and an ironing set. A mini fridge, microwave and tea and coffee making facilities are also provided. Individually regulated air conditioning and individually regulated heating are standard features in all accommodation units. Guests can work out in the complimentary 24-hour gym. Guests can enjoy a drink at the café or seasonal rooftop bar, and dine in the lobby restaurant. Breakfast is served each morning, and lunch and dinner are each offered from an à la carte menu. From New York LaGuardia International Airport, take Grand Central Parkway West. At exit 35W, take the ramp right to join the I-495 W (Long Island Expressway) towards Midtown Tunnel (Manhattan). After exiting from Midtown Tunnel, take slight right onto E 37th street. Turn left at 5th Avenue and then right at W 31st street to reach the hotel.

CHECK AVAILABILITY

Amenities

Year of construction
Concierge
Bar
Café
Towels and bed linen
Clothes dryer
Dining area
Luggage room
Gym
Terrace
Non-smoking area
Shop
Lift access
Hotel safe
Smoke detector
Air conditioning in public areas
Bellboy service
Multilingual staff
Bicycle hire service
Restaurant
Air conditioning in Restaurant
Valet parking
Deposit on arrival
Fitness
Credit card is compulsory as a deposit, no deposit in cash is accepted
Minimum check-in age
Non-smoking establishment
Identification card at arrival
Early departure
Early Check-in
LGTBIQ friendly
Printer
Only Adults
Snacks
À la carte dinner
À la carte lunch
Breakfast
Spa centre
Spa treatments
TV lounge
Laundry service
Transfer service
Total number of rooms
MasterCard
Hairdryer
Shower
Bathroom
Number of bedrooms
Entertainment Area
City centre
Visa
Diners Club
Wi-fi
JCB
American Express
hotel
Suites
Double rooms
Twin rooms
Single rooms
Number of floors (main building)
Toiletries
Internet access
Local and international calls
Wake-up service
Wi-fi
Check-out hour
Check-in hour
24-hour reception
Car park
Wheelchair-accessible
Smoke detector
Wheelchair-accessible
Direct dial telephone
Safe
Individually adjustable heating
Individually adjustable air conditioning
Ironing set
Tea and coffee making facilities
Mini fridge
Radio
TV
Hyatt - GBAC STAR Global Care & Cleanliness Commitment

Rated 4.3/5 based on reviews from all travelers.

Very good city hotel. Close to Penn. Good for sightseeing and located near shopping areas.

Location

4.8/5
276 reviews

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Service

4.3/5
319 reviews

Friendly bar staff, but poorly rated management. Professional service with great waitstaff and management, but so-so housekeeping. Room service could have been improved. Great hotel security.

Cleanliness

4.0/5
145 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Value

3.8/5
60 reviews

Best value for money. Acceptable breakfast prices.

Room

3.0/5
329 reviews

Rooms are outdated, small and have insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Views are great and rooms are clean. Decent, well-sized bathrooms are very clean. Shower can be a problem.

Breakfast

2.8/5
39 reviews

Decent and moderately priced breakfast.

Comfort

1.8/5
172 reviews

Uncomfortable, cramped rooms, with poor beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

Rated 4.1/5 based on reviews from families.

Pleasant entrance area. Great shopping.

Location

4.7/5
90 reviews

Good location, close to public transport. Good shopping and sightseeing.

Service

4.2/5
103 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Amenities

4.0/5
34 reviews

Great buildings with excellent terrace and entrance.

Cleanliness

3.9/5
38 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Value

3.7/5
13 reviews

Best value for money.

Room

2.9/5
99 reviews

Generally acceptable rooms with nice views and good cleanliness, but quite small. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Bathrooms are fine and very clean.

Breakfast

2.7/5
9 reviews

Breakfast is average.

Comfort

1.9/5
47 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Rated 3.9/5 based on reviews from couples.

Terrific location. Great service.

Location

4.8/5
36 reviews

Great location.

Service

4.2/5
35 reviews

Friendly service.

Cleanliness

3.9/5
14 reviews

Clean rooms.

Room

2.3/5
46 reviews

Small, outdated rooms in need of better maintenance. Old furniture, uncomfortable beds, and no air conditioning. Clean rooms with great views and standard bathrooms.

Comfort

1.6/5
26 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Rated 4.1/5 based on reviews from solo travelers.

Friendly service. Great location.

Location

4.7/5
11 reviews

Great location.

Service

4.4/5
9 reviews

Friendly service.

Room

2.6/5
8 reviews

Room is all right.

Comfort

1.8/5
7 reviews

More comfort would be nice.

Rated 4.2/5 based on reviews from business travelers.

Fantastic service. Great location.

Service

4.4/5
6 reviews

Fantastic service.

Room

2.5/5
5 reviews

Room needs to be improved.

Rated 4.1/5 based on reviews from all travelers.

Very good city hotel. Close to Penn. Good for sightseeing and located near shopping areas.

Location

4.8/5
16 reviews

Great location.

Service

4.4/5
8 reviews

Friendly service.

Room

2.6/5
15 reviews

Small, but acceptable, rooms.

Comfort

1.8/5
8 reviews

Small and uncomfortable rooms.

Rated 4.1/5 based on reviews from families.

Great location.

Location

4.8/5
9 reviews

Great location.

Room

2.5/5
7 reviews

Room is all right.

Rated 3.9/5 based on reviews from all travelers.

Very good city hotel. Close to Penn. Good for sightseeing and located near shopping areas.

Location

4.8/5
6 reviews

Great location.

Service

4.2/5
5 reviews

Friendly service.

Cleanliness

4.0/5
6 reviews

Clean rooms.

Room

2.9/5
10 reviews

Clean, reasonable rooms.

Comfort

2.0/5
7 reviews

More comfort would be nice.

Rated 4.1/5 based on reviews from all travelers.

Very good city hotel. Close to Penn. Good for sightseeing and located near shopping areas.

Location

4.8/5
205 reviews

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Service

4.4/5
253 reviews

Friendly bar staff, but poorly rated management. Professional service with great waitstaff and management, but so-so housekeeping. Great hotel security.

Cleanliness

4.0/5
116 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Value

4.0/5
55 reviews

Best value for money. Acceptable breakfast prices.

Room

3.0/5
250 reviews

Rooms are outdated, small and have insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Views are great and rooms are clean. Decent, well-sized bathrooms are very clean. Shower can be a problem.

Breakfast

2.7/5
29 reviews

Decent and moderately priced breakfast.

Comfort

1.9/5
127 reviews

Uncomfortable, cramped rooms, with poor beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

Rated 4.1/5 based on reviews from families.

Pleasant entrance area. Wonderful sightseeing.

Location

4.7/5
63 reviews

Great location with excellent sightseeing. Close to public transport.

Service

4.3/5
78 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Amenities

4.0/5
31 reviews

Nice hotel buildings and lovely terraces.

Cleanliness

4.0/5
31 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Value

3.8/5
12 reviews

Best value for money.

Room

3.0/5
70 reviews

Tidy rooms with nice views. Small, poorly maintained rooms with subpar beds and furnishing. Bathrooms are fine and very clean.

Breakfast

2.7/5
7 reviews

Breakfast is average.

Comfort

1.9/5
32 reviews

Small, uncomfortable rooms with subpar beds and too much noise.

Rated 3.7/5 based on reviews from couples.

Best value for money.

Location

4.8/5
22 reviews

Great location.

Service

4.2/5
24 reviews

Friendly service.

Cleanliness

3.9/5
9 reviews

Clean rooms.

Room

2.4/5
27 reviews

Poor beds in small and less well maintained rooms. Clean rooms with great views and standard bathrooms.

Comfort

1.7/5
13 reviews

Uncomfortable, cramped rooms, with poor beds.

Rated 4.1/5 based on reviews from solo travelers.

Great location. Fantastic service.

Location

4.7/5
7 reviews

Great location.

Service

4.4/5
5 reviews

Fantastic service.

Room

2.7/5
5 reviews

Room is all right.

Comfort

1.8/5
5 reviews

More comfort would be nice.

Rated 4.3/5 based on reviews from business travelers.

Fantastic service. Great location.

Service

4.4/5
5 reviews

Fantastic service.

Rated 4.2/5 based on reviews from all travelers.

Very good city hotel. Close to Penn. Good for sightseeing and located near shopping areas.

Location

4.7/5
25 reviews

Great location.

Service

4.2/5
35 reviews

Friendly service and great reception.

Amenities

3.9/5
8 reviews

Nice hotel buildings and lovely terraces.

Cleanliness

3.6/5
14 reviews

Clean hotel facilities. Clean rooms.

Room

2.6/5
35 reviews

Clean, reasonable rooms. Cramped, poorly maintained rooms with inadequate beds and A/C.

Breakfast

2.5/5
5 reviews

Breakfast can be improved.

Comfort

1.8/5
17 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Rated 4.2/5 based on reviews from families.

Friendly service. Clean.

Location

4.7/5
11 reviews

Great location.

Service

4.2/5
16 reviews

Friendly service.

Cleanliness

3.5/5
5 reviews

Clean.

Room

2.5/5
17 reviews

Small, but acceptable, rooms.

Comfort

1.8/5
8 reviews

Small and uncomfortable rooms.

Rated 4.0/5 based on reviews from couples.

Great location. Fantastic service.

Location

4.7/5
6 reviews

Great location.

Service

4.2/5
6 reviews

Fantastic service.

Room

2.5/5
7 reviews

Room is all right.

Rated 4.2/5 based on reviews from all travelers.

Very good city hotel. Close to Penn. Good for sightseeing and located near shopping areas.

Location

4.8/5
5 reviews

Great location.

Room

2.6/5
5 reviews

Room is all right.